918kiss Privacy Policy — User Data Protection
This document explains how 918kiss collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. Your privacy is our priority.
Last updated: January 2026
1 Information We Collect
When you register or use the 918kiss platform, we collect various types of information to ensure a smooth, secure and personalised user experience. The categories of information collected are as follows:
Full name, email address, phone number, date of birth, and username provided during registration. This information is used to verify your identity and manage your account.
Bank account holder name, bank name, and bank account number used for transactions in MYR. We do not store credit or debit card information directly.
Device type, operating system, browser version, IP address, screen resolution, and other technical data collected automatically for technical diagnostics and security purposes.
Records of activity on the platform, including pages visited, matches viewed, bets placed and session duration. This data is used to improve service quality and detect abnormal behaviour.
2 How We Use Your Information
918kiss collects information solely for legitimate purposes necessary to operate the platform. We do not use user data for third-party marketing or sell it to anyone.
Your information is used for the following purposes:
- Verifies user identity and prevents the creation of duplicate accounts or fraudulent activity.
- Processing deposits and withdrawals in MYR accurately and securely.
- Providing effective customer support when you reach out to us.
- Sending important account notifications such as transaction confirmations and security alerts.
- Complying with applicable legal and regulatory requirements in Malaysia.
- Detecting and preventing fraudulent activity or unlawful use of the platform.
- Improving platform functionality and user experience through anonymised usage data analytics.
We do not send marketing materials without your explicit consent. If you choose to receive promotional updates, you may unsubscribe at any time.
3 Cookies & Tracking Technologies
The 918kiss platform uses cookies and equivalent tracking technologies to enhance platform functionality and user experience. Cookies are small text files stored on your device when you visit our website.
Types of Cookies Used
Essential Cookies: Required for core platform functions such as login authentication, session management, and account security. These cookies cannot be disabled as they are essential for the platform to function properly.
Performance Cookies: Collecting information on how users interact with the platform — for example, most frequently visited pages and page response times. All data is collected in aggregate and anonymised form.
Optional Cookies: Stores user preferences and settings such as language and display layout to ensure a consistent experience on every visit.
You can manage cookie settings through your browser. However, disabling essential cookies may affect platform functionality, including your ability to log in to your account. Refer to your browser's documentation for specific cookie management instructions.
4 Data Storage, Security & Sharing
How We Protect Your Data
918kiss implements comprehensive technical and administrative security measures to protect user personal data. All data transmitted between your browser and our servers is encrypted using industry-standard encryption protocols. Data stored on our servers is protected by strict access controls and continuous monitoring systems.
User passwords are never stored in plain text — they are processed using an irreversible hashing algorithm. Access to user data within our organisation is restricted to personnel with a legitimate business need only.
Third-Party Sharing
918kiss does not sell, rent, or disclose users' personal information to third parties for marketing purposes. Information may be shared only in the following limited circumstances:
- Payment service provider: To process deposit and withdrawal transactions in MYR via licensed Malaysian banks and local payment gateways.
- Legal requirement: Where required by Malaysian law, court order, or a competent law enforcement authority.
- Platform protection: To detect and prevent fraud, hacking, or illegal activity that threatens the security of the platform and other users.
All third parties we work with are required to uphold data protection standards equivalent to or higher than our own.
5 User Rights & How to Contact Us
As a 918kiss platform user, you have the following rights regarding your personal data. You may submit a request to exercise any of these rights by contacting our support team.
You have the right to request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request an immediate correction.
You may request the deletion of your account and personal data, subject to applicable legal requirements.
For any enquiries, requests or complaints regarding this Privacy Policy, please contact us:
Email: [email protected]
We will process your request within seven to fourteen business days. For general privacy enquiries, our FAQ may already have the answer you're looking for.
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with a clear update date. Continued use of the platform after changes are published will be considered acceptance of the updated privacy terms.
Your Account, Your Privacy
Register your 918kiss account with confidence — your data is protected to the highest security standards for Malaysian users.